What is Travelers Network?

Travelers Network is your complete source for local traffic and travel information. Know what’s happening on the roads and get to your destination as easily as possible. We’re with you all the way.

Travelers Network is brought to you by Pelmorex Media, the parent company behind The Weather Network.

Why does Travelers Network have advertising?

To provide free products and services, we rely on 3rd party advertisers to fund the development and operation of Travelers Network websites and applications. If you have any questions or concerns about the advertising on any Travelers Network product, please submit your feedback using the Feedback form.

I'm not from the GTA, when will Travelers Network be available in my city?

Travelers Network offers traffic flow, traffic cameras, weather information, and parking and gas station locations across Canada, where content is available.

Video traffic reports and incidents are available in the GTA and we are working to provide these services to other major Canadian regions as well. Join our Twitter or Facebook pages for news and information about Travelers Network.

How can I find Travelers Network on Twitter and Facebook?

Check out Travelers Network on Twitter and Facebook for major traffic news, fun travel facts and more.

twitter.com/TravelersNWK
facebook.com/travelersnetwork

How can I get started using Travelers Network?

For the best experience using Travelers Network, create a new account using a unique email address, username and password. Registered users can save favourite trips and locations, and access social features like sharing and commenting. To connect to Travelers Network with social media, you will be prompted to login to your Facebook, Twitter, Google+ or Windows Live account using a 3rd party application called Gigya.

How do I link my social network account to my Travelers Network profile?

Travelers Network accounts are connected to social media by email address. When you login to Travelers Network with Facebook, Twitter, Google+ or Windows Live, you will be prompted to create a new Travelers Network account. If you have already registered for Travelers Network using the same email address as your social login, you will be prompted to link the accounts. Linking allows you to access all the saved information from your Travelers Network account through your social media login.

What is GIGYA? Can it harm my computer?

When you login to Travelers Network with social media, you will be prompted to connect to your Facebook, Twitter, Google+ or Windows Live account using a 3rd party application called Gigya. Gigya allows Travelers Network to post the incidents you choose to share on your social media account. Gigya will not harm your computer or social network account. The personal information collected by Travelers Network through Gigya is protected by our Privacy Policy and Terms of Use.

Why am I asked to provide my postal code, birth date and gender when I create a new account?

The personal information you provide when you create a new account is not mandatory but it helps us deliver a more personal experience when you are using Travelers Network. The personal information we collect from your account is protected by our Privacy Policy and Terms of Use.

How can I report a bug, ask a question or submit a comment about Travelers Network?

Your feedback is very important to us and we would love to hear from you. To send your questions or comments to the Travelers Network Support Team, click on the Feedback link and complete the form. The Feedback link is found under Settings on the iOS app. If you have not logged in, remember to provide your email address if you would like a response.

Can I request a feature to add the Travelers Network?

Travelers Network will continue growing as one of the most comprehensive catalogues of traveler information in the world. If you have a suggestion for a feature you would like to see in a future release, please let us know using the Feedback form.

What should I do if I find a bug or data issue?

Many glitches can be resolved by restarting your browser or mobile device. On mobile, make sure you are using the most up to date version of the app. Once you are up to date with the latest release and have restarted Travelers Network, try to reproduce the issue. If you are still experiencing the issue, report the bug using the Feedback form. Describe the issue with as much detail as possible and explain the steps you took to produce it to help us identify and fix the problem. Our support team may contact you by email for more information to help with troubleshooting.